MSL Return Policy

How Do I Return an Item?

Before returning any item, please contact Mid-State Litho, Inc. (MSL) for return approval and details. No merchandise returns are accepted unless written authorization is issued by MSL.

Return Guidelines & Charges

• Any restock charges related to returns are the responsibility of the purchaser.
• Return acceptance, deadlines, and restock fees are determined by the manufacturer/vendor, not MSL.
• Minimum restock fee of 25%.
• Returns must be unopened and in original packaging.
• Freight charges for returned parts are billable.
• No returns accepted after 10 days from the invoice date.
• Clearance items are final sale and non-returnable.

MSL Hours of Operation

Monday - Friday: 8:00 AM - 5:00 PM

Toll-Free: 800.343.4231 | Phone: 810.238.7370